RETURN POLICY
RETURN POLICY
At DesTnations.shop, we strive to ensure that our customers are completely satisfied with their purchases. We understand that sometimes things don’t go as planned, which is why we offer a comprehensive return policy for products that arrive damaged.
ELIGIBILITY
Customers are eligible for a refund or exchange if they receive damaged goods.
The refund or exchange request must be made within 30 days from the date of delivery.
THE PROCESS
To initiate a refund or exchange, please contact us at info@DesTeeNations.shop with the following details:
Your order number
A description of the damage
Photographic evidence of the damage
Upon receipt of your request, our customer service team will evaluate the case and reach out with further instructions.
If your refund or exchange request is approved, we will provide instructions on how to return the damaged goods to DesTnations.shop.
For exchanges, we will dispatch the replacement item once we receive the damaged product.
For refunds, we will process the refund to your original method of payment within a certain amount of days after receiving the returned item.
CONDITIONS
Refunds or exchanges will only be processed for items that are damaged upon arrival and not for general wear and tear or misuse after delivery.
The item must be returned in the condition in which it was received, including all original packaging and accessories.
NON-RETURNABLE ITEMS
Certain types of items cannot be returned, like perishable goods, custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.
CHANGES TO REFUND POLICY
Refunds or exchanges will only be processed for items that are damaged upon arrival and not for general wear and tear or misuse after delivery.
The item must be returned in the condition in which it was received, including all original packaging and accessories.
CONDITIONS
DesTnations.shop reserves the right to update or modify this refund policy at any time. All changes will be posted on our website and will be effective immediately.
For further assistance or to initiate a refund or exchange, please contact our customer service team. We recommend consulting with a legal professional to ensure that your refund policy complies with local laws and regulations and meets the specific needs of your business.